Posts filed under: Physician Emotional Intelligence

Annals of Surgery. Multisource Evaluation of Surgeon Behavior is Associated with Malpractice Claims. Lagoo, Janaka, MD; Berry, William, R., MD, MPH, MPA; Miller, Kate, PhD, MPH; Neal, Brandon, J., MPH; Luke Sato, MD; Keith D. Lillemoe, MD; Gerard M. Doherty, MD; James R. Kasser, MD; Elliot L. Chaikof, MD, PhD; Atul A. Gawande, MD, MPH; and......
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Can 360-Degree Reviews Help Surgeons? Evaluation of Multi-source Feedback for Surgeons in a Multi-Institutional Quality Improvement Project. Journal of the American College of Surgeons.  Nurudeen S, Kwakye G, Berry WR, Chaikof EL, Lillemoe KD, Millham F, Rubin M, Schwaitzberg S, Shamberger RC, Zinner MJ, Sato L, Lipsitz S, Gawande Atul, Haynes AB. (J Am Coll Surg. 2015......
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Physicians’ Empathy and Clinical Outcomes for Diabetic Patients. Academic Medicine: March 2011 – Volume 86 – Issue 3 – pp 359-364. doi: 10.1097/ACM.0b013e3182086fe1. Authors: Hojat, Mohammadreza PhD; Louis, Daniel Z. MS; Markham, Fred W. MD; Wender, Richard MD; Rabinowitz, Carol; Gonnella, Joseph S. MD. From the abstract: “The hypothesis of a positive relationship between physicians’......
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While healthcare organizations can learn from the 360-degree feedback systems successfully used by businesses, it is not advisable to use their surveys and protocol, but rather to select one that is designed for healthcare and hospitals. The following are four essential healthcare-specific criteria for measuring and increasing the practice and people skills of physicians:   1.......
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Good to Great: Using 360-Degree Feedback to Improve Physician Emotional Intelligence. Published in the Journal of Healthcare Management; Sep/Oct 2014, Vol. 59 Issue 5, p354. Authors: Hammerly, Milton E.; Harmon, Larry; Schwaitzberg, Steven D. From the abstract: “The article presents a study which uses a 360-degree anonymous feedback surveys to examine improvement opportunities for physician’s emotional......
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