Leadership development in a professional medical society using 360-degree survey feedback to assess emotional intelligence

Emotional intelligence as conceptualized in this study was positively related to overall performance ratings of potential leaders. The ever-increasing roles and potential responsibilities for PMAs suggest that these organizations should consider multisource performance reviews as these potential future PMA executives rise through their organizations to assume leadership positions with profound potential impact on healthcare. The......

Use of 360° Feedback to Develop Physician Leaders in Orthopaedic Surgery

Twelve service chiefs participated in 360° feedback surveys and coaching as part of a departmental leadership development activity. Changes in the means of both composite survey scores and individual behavioral item scores over time were evaluated with paired t tests. Agreement between self-rating and rating of others was evaluated with unpaired t tests. There was......

Dr. Congeniality: Understanding the Importance of Surgeons’ Nontechnical Skills Through 360° Feedback

Both physicians-in-training and in-practice physicians may benefit from engaging in empathic and constructive behaviors with patients and team members. Backward stepwise regressions were used to determine which model with the most variance used the fewest explanatory variables. Personality traits acted as predictor variables in the regression models and patient satisfaction and teamwork performance were utilized......

Good to Great: Using 360-Degree Feedback to Improve Physician Emotional Intelligence

The past decade has seen intense interest and dramatic change in how hospitals and physician organizations review physician behaviors. The characteristics of successful physicians extend past their technical and cognitive skills. Two of the six core clinical competencies (professionalism and interpersonal/communication skills) endorsed by the Accreditation Council for Graduate Medical Education, the American Board of......

Do 360-degree Feedback Survey Results Relate to Patient Satisfaction Measures?

The relationship between Quality PULSE 360 feedback scores and measures of patient satisfaction reaffirm that feedback from work team members may provide helpful information into how patients may be perceiving their physicians’ behavior and vice versa. Furthermore, the findings provide tentative support for the use of team-based feedback to improve the quality of relationships with......