Annals of Surgery. Multisource Evaluation of Surgeon Behavior is Associated with Malpractice Claims. Lagoo, Janaka, MD; Berry, William, R., MD, MPH, MPA; Miller, Kate, PhD, MPH; Neal, Brandon, J., MPH; Luke Sato, MD; Keith D. Lillemoe, MD; Gerard M. Doherty, MD; James R. Kasser, MD; Elliot L. Chaikof, MD, PhD; Atul A. Gawande, MD, MPH; and......
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Can 360-Degree Reviews Help Surgeons? Evaluation of Multi-source Feedback for Surgeons in a Multi-Institutional Quality Improvement Project. Journal of the American College of Surgeons.  Nurudeen S, Kwakye G, Berry WR, Chaikof EL, Lillemoe KD, Millham F, Rubin M, Schwaitzberg S, Shamberger RC, Zinner MJ, Sato L, Lipsitz S, Gawande Atul, Haynes AB. (J Am Coll Surg. 2015......
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From the abstract: “There is evidence that feedback from 360- degree surveys—combined with coaching—can improve physician team performance and quality of patient care. The Physicians Universal Leadership-Teamwork Skills Education (PULSE) 360 is one such survey tool that is used to assess work colleagues’ and coworkers’ perceptions of a physician’s leadership, teamwork, and clinical practice style.”...
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Physicians’ Empathy and Clinical Outcomes for Diabetic Patients. Academic Medicine: March 2011 – Volume 86 – Issue 3 – pp 359-364. doi: 10.1097/ACM.0b013e3182086fe1. Authors: Hojat, Mohammadreza PhD; Louis, Daniel Z. MS; Markham, Fred W. MD; Wender, Richard MD; Rabinowitz, Carol; Gonnella, Joseph S. MD. From the abstract: “The hypothesis of a positive relationship between physicians’......
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While healthcare organizations can learn from the 360-degree feedback systems successfully used by businesses, it is not advisable to use their surveys and protocol, but rather to select one that is designed for healthcare and hospitals. The following are four essential healthcare-specific criteria for measuring and increasing the practice and people skills of physicians:   1.......
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